Support
Need help with Eddy? Here's how to reach us.
For bug reports, feature requests, data deletion requests, or general questions:
[email protected]Telegram Bot
For quick help while using the bot, use the /help command to see all available commands and examples.
Common questions
Is Eddy free?
Yes, Eddy is free during beta. We'll communicate any changes well in advance.
How accurate are the verdicts?
Eddy uses real-time data from NOAA, Open-Meteo, and other government sources. Verdicts are as good as the data — but always check conditions yourself before launching.
Can I delete my data?
Yes. Email us and we'll remove your account and all associated trip checks within 48 hours.
What spots are available?
Currently 11 Washington State locations including lakes, rivers, and Puget Sound launches. Use /spots in the Telegram bot to see the full list.